**The big picture:** Infinitus has launched FieldForce, an AI agent solution designed to enhance the capacity of pharmaceutical sales and reimbursement teams without increasing headcount. **Why it matters:** This innovation addresses the pharmaceutical industry's pressure to boost productivity and manage costs, potentially reshaping how pharma companies deploy their field forces. **Between the lines:** - FieldForce uses AI agents to support activities before, during, and after interactions with healthcare providers (HCPs). - A Deloitte analysis found sales reps spend two-thirds of their day on administrative tasks, not customer interactions. - Major pharmaceutical companies collectively reduced workforces by over 22,000 in 2025. **Staffing & HR impact:** This technology could reduce the demand for new field hires in pharma, impacting recruiter mobility and potentially shifting staffing models towards AI-driven support roles. It also highlights a trend where AI solutions are directly addressing workforce efficiency and cost reduction. **The bottom line:** AI is becoming a critical tool for pharmaceutical companies to expand reach and manage costs, signaling a future with leaner, AI-augmented field teams.