**The big picture:** Yoh has been named to HRO Today's 2026 Baker's Dozen Customer Satisfaction Ratings for Recruitment Process Outsourcing (RPO) for the twelfth year in a row. **Why it matters:** This consistent recognition, based on direct customer feedback, highlights Yoh's sustained performance and adaptability in the competitive RPO market, offering a benchmark for enterprise talent acquisition strategies. **Between the lines:** - Rankings are based entirely on customer feedback, evaluating overall service quality, breadth of service, and deal size. - Yoh's Senior Vice President, Marcia Hagood, emphasized the strength of client partnerships and adaptable recruitment delivery. - Yoh Enterprise Solutions offers flexible RPO models, including end-to-end RPO, on-demand recruiters, and contingent RPO. **Staffing & HR impact:** This continued placement underscores Yoh's ability to provide stable, high-quality RPO services, which can significantly impact client operational efficiency and talent acquisition costs. For staffing leaders, it signals a reliable partner for managing complex hiring environments and scaling recruiting capacity. **The bottom line:** Yoh's long-standing presence on this list reinforces its position as a key player in enterprise RPO, demonstrating consistent customer satisfaction and strategic value in an evolving talent landscape.