Gusto's AI Integration Reshapes M&A Strategy, Elevating Internal Development Over Acquisitions
The big picture: Gusto is leveraging AI for 50% of its code generation and customer support, fundamentally altering its M&A strategy by increasing internal development velocity.
Why it matters: This shift signals a broader trend where AI-driven efficiencies are compressing product roadmaps, making acquisitions less attractive for rapid feature development.
Between the lines:
- AI now generates 50% of Gusto's new code, significantly accelerating its software development lifecycle.
- AI also handles 50% of Gusto's customer support cases, providing scalable solutions.
- The
