WORKFORCE OBSERVERCovering the world of work
Industry News·company
Published: Wed, Oct 21, 2026·1 min read

Ontario Study Tests Proactive Coaching to Combat First Responder Mental Health Injuries

⚡Executive Briefing & Staffing Impact
via insurancebusinessmag.com

The big picture: A multi-year Ontario study, led by BetterUp Canada and WSIB, is testing whether one-on-one coaching can build resilience in first responders and healthcare workers to prevent work-related mental health injuries.

Why it matters: This initiative directly addresses the escalating costs and human toll of mental health claims, particularly after presumptive legislation in Ontario, offering a potential preventative solution for employers and benefits providers.

Between the lines:

  • Ontario's 2016 Bill 163 established a presumption that PTSD in first responders is work-related, leading to a 400%+ increase in claims between 2014-2018.
  • The median mental stress claim for public safety personnel in Ontario lasted 14.4 months, with only 35.7% achieving a successful return to work.
  • The study, developed with positive psychology founder Martin Seligman, aims to provide large-scale evidence on building resilience before crisis.

Staffing & HR impact: Successful preventative coaching could significantly reduce long-term disability claims and associated costs, improving workforce retention and reducing compliance burdens related to mental health support.

The bottom line: This study could redefine how organizations approach mental health support, shifting from reactive treatment to proactive resilience building.

🏢Entities Mentioned
BetterUp CanadaBetterUpWorkplace Safety and Insurance Board of OntarioMartin Seligman
🔗Verified Source
insurancebusinessmag.com
Original Dispatch
Published: Wed, Oct 21, 2026
Read Full Story
Ontario Study Tests Proactive Coaching to Combat First Responder Mental Health Injuries — The Wire