Workday and Josh Bersin Company Partner to Redefine HR for 2030 with AI-Driven Operating Model
The big picture: The Josh Bersin Company and Workday are collaborating to develop an "HR 2030" operating model, aiming to transform HR from a service function into a strategic engine for business growth by leveraging AI.
Why it matters: This partnership signals a significant shift in how HR technology and strategy will evolve, impacting how organizations manage talent, productivity, and growth in an increasingly AI-driven workforce.
Between the lines:
- HR 2030 envisions smaller, flatter HR teams focused on strategic work, with administrative tasks handled by AI agents.
- The model introduces "Superworkers" and "Supermanagers" who orchestrate human and AI agents for enhanced productivity.
- New HR metrics will prioritize growth indicators like revenue per employee and speed of capability deployment over traditional efficiency measures.
Staffing & HR impact: This initiative will reshape talent acquisition and management strategies, requiring HR leaders to adapt to new AI-powered resource allocation and productivity management, potentially impacting recruiter roles and skill sets. Compliance will also evolve as HR manages a hybrid workforce of humans and AI agents.
The bottom line: The future of HR is an AI-powered operating system, demanding a fundamental re-evaluation of current HR practices and technology investments.
