**The big picture:** Tesco employees are reporting significant operational challenges and increased workload, leading to burnout, due to the supermarket's partnerships with Uber Eats and Deliveroo for rapid grocery delivery. **Why it matters:** This highlights the growing strain on frontline retail workers as companies integrate new rapid delivery models, impacting employee well-being and in-store customer experience. **Between the lines:** - Staff describe a
**The big picture:** Tesco employees are reporting significant operational challenges and increased workload, leading to burnout, due to the supermarket's partnerships with Uber Eats and Deliveroo for rapid grocery delivery. **Why it matters:** This highlights the growing strain on frontline retail workers as companies integrate new rapid delivery models, impacting employee well-being and in-store customer experience. **Between the lines:** - Staff describe a