The big picture: A new report reveals 77% of industrial companies switch staffing providers due to high expectations for speed and reliability. Despite labor shortages, 68% plan to increase headcount, relying heavily on temporary workers.

Why it matters: Staffing agencies face pressure to retain clients and protect revenue by consistently delivering quality candidates and rapid fulfillment. Operational excellence is key.

Between the lines:

• 61% of companies expect roles filled within 48 hours; 13% within 24 hours.
• Slow fills, unreliable workers, or poor communication drive client switches.
• 97% of companies use temporary workers, often for 5-20% of staff.

Staffing & HR impact: Agencies must modernize payroll and operations to attract talent and meet client demands, directly impacting gross margins and recruiter effectiveness. Compliance and training visibility offer competitive advantages.

The bottom line: A seamless, digital-first experience is now essential for staffing agencies to become indispensable partners and secure future business.