Technology Investments Fail to Deliver for Half of Leaders Due to Poor Adoption
The big picture: A new Eagle Hill Consulting survey reveals that over half of organizational leaders report recent technology investments failed to achieve their intended outcomes.
Why it matters: This highlights a critical disconnect between technology implementation and actual adoption, impacting efficiency and ROI for staffing and talent acquisition leaders.
Between the lines:
- 51% of leaders surveyed found technology investments fell short of expectations.
- Underestimating the impact on day-to-day work was the primary reason cited for failure.
- Only 35% of organizations considered daily work impacts before tech rollout.
Staffing & HR impact: Staffing leaders must prioritize change management and workflow redesign alongside technology deployment to ensure new tools are effectively integrated and adopted by employees, maximizing value and minimizing wasted investment.
The bottom line: Successful technology adoption hinges on changing employee behaviors and workflows, not just deploying new systems.
