**The big picture:** A new Eagle Hill Consulting survey reveals that over half of organizational leaders report recent technology investments failed to achieve their intended outcomes. **Why it matters:** This highlights a critical disconnect between technology implementation and actual adoption, impacting efficiency and ROI for staffing and talent acquisition leaders. **Between the lines:** - 51% of leaders surveyed found technology investments fell short of expectations. - Underestimating the impact on day-to-day work was the primary reason cited for failure. - Only 35% of organizations considered daily work impacts before tech rollout. **Staffing & HR impact:** Staffing leaders must prioritize change management and workflow redesign alongside technology deployment to ensure new tools are effectively integrated and adopted by employees, maximizing value and minimizing wasted investment. **The bottom line:** Successful technology adoption hinges on changing employee behaviors and workflows, not just deploying new systems.