**The big picture:** Genpact's AI chief, Vijay Vijayasankar, asserts that enterprises must overhaul their structures to truly achieve business outcomes from AI, emphasizing the need to address underlying tech, talent, and process debt first. This perspective was shared at Constellation Research's AI Forum. **Why it matters:** For staffing and HR leaders, this highlights that successful AI integration is not just a technology play but a fundamental organizational and workforce challenge. Ignoring talent and process readiness can derail AI initiatives and impact competitive advantage. **Between the lines:** - Enterprises need structural overhauls to generate business outcomes from AI. - Key impediments include tech debt, talent debt, and process debt. - Insights shared by Vijay Vijayasankar at Constellation Research's AI Forum. **Staffing & HR impact:** Staffing firms and HR departments must prioritize talent development and reskilling initiatives to close AI-related skill gaps, impacting recruiter mobility and training budgets. HR compliance will also need to adapt to new AI-driven workflows and job roles. **The bottom line:** AI success is ultimately a human and operational challenge, not just a technological one.